Customize Visuals for Ingenico iSC Touch 250 Bolt (How-To)

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Summary

This article shows you how to change the background image, background color, and text color on the Ingenico iSC Touch 250 Bolt. It also shows you how to ask CardConnect to apply the change.

Steps

Prepare the Background Image

You can change the image on the home screen of the Bolt EMV Reader. This is usually your logo. The image must meet these limits for the Ingenico iSC Touch 250 Bolt:

  • Maximum image size is 480 pixels wide by 272 pixels tall.
  • Maximum file size is 1 MB.
  1. Open the image in an image editor, such as Preview on Mac or Paint on Windows.
  2. Resize or crop the image to fit the device. See How to Resize a Photo on Mac or Editing photos and videos in Windows 10 using the Photos app.

Choose Your Colors

You can change both the background color and the text color.

  1. Go to Google's Hex Color Picker and pick a color.
  2. Find the color code. It starts with # and has 6 letters and numbers.
  3. Write down the code. For example, white is #FFFFFF and black is #000000.
  4. Repeat for your second color.

Request the Change from CardConnect

  1. Send an email to cardpointesupport@cardconnect.com.
  2. Include your Merchant ID, your resized image file, and your 2 color codes. You can use this template:

Hello,

I'm writing to request an update to the idle image and colors on the BOLT terminals associated with Merchant ID {MERCHANT_ID}.

Attached, you'll find a suitable idle image. I'd like my background color to be {#XNXNXN} and my text color to be {#XNXNXN}.

Please let me know if you have any questions.

Thanks

-{Your Name Here}

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