Customize Visuals for Ingenico iPP350 Bolt (How-To)

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This article explains how to customize the background image, background color, and text color of the Ingenico iPP350 Bolt on the device itself, as well as how to request confirmation of any changes from CardConnect.

 

Customize Background Image

It is possible to customize the image displayed on the home screen of the Bolt EMV Reader. The image must adhere to some specific guidelines.

For the INGENICO iPP350 BOLT terminal, the requirements are:

  • Maximum image size is 320px width, 240px height.
  • Maximum file size is 1 MB.

Normally, this image would be your logo. You'll want to use an image editor of your choosing (Preview for Mac, Paint for Windows) and resize/crop the image to the appropriate size for your device.

For image resize instructions, please see How to Resize a Photo on Mac or Editing photos and videos in Windows 10 using the Photos app.

 

Customizing Colors

It is possible to customize both the background color and text color on your Bolt EMV Reader.

  1. Navigate to Google's Hex Color Picker and use the tool to pick a color.

  2. Once you've found a color you like, locate the color code. The color code begins with a # and follows with 6 letters and numbers.

  3. Write down that code. For example, white is #FFFFFF and black is #000000.

 

Request Change from CardConnect

Once you've resized your image and selected 2 colors, you will email your request to CardConnect directly.

Send an email to cardpointesupport@cardconnect.com. Below is an example email template you can use to send to them.

Important:  Please be sure to include your Merchant ID in this email, as well as your resized file and 2 color codes.

 

Hello,

I'm writing to request an update to the idle image and colors on the BOLT terminals associated with Merchant ID {MERCHANT_ID}.

Attached, you'll find a suitable idle image. I'd like my background color to be {#XNXNXN} and my text color to be {#XNXNXN}.

Please let me know if you have any questions.

Thanks

-{Your Name Here}

 

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