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The CardPointe app initially launches in Merchant Mode. Merchant Mode provides access to the CardPointe Admin Panel, a merchant-facing interface that you use to configure and troubleshoot the CardPointe app.
The CardPointe Admin Panel provides access to the following information:
| Setting | Description |
| Status |
Displays Connected if the device is successfully connected and authenticated to the CardPointe service, or Disconnected if the device is not connected to CardPointe. |
| HSN | Displays the terminal hardware serial number (HSN). If you need to contact CardConnect for support, you will need to provide the HSN. |
| Lock Customer Mode | Enabling this setting forces the device to startup in Customer mode. |
| Contact Support | Opens a browser window to the CardConnect Support Site. |
| CardPointe Properties |
Displays the CardPointe terminal properties. This menu provides useful information for troubleshooting CardPointe application and device issues. |
| Internet Connection |
Displays the internet connection status and configuration. Select Advanced Configuration to modify the network settings and other Android device settings. |
| Application Properties | Displays the CardPointe app version as well as the Payment Card Industry (PCI) PIN Transaction Security (PTS) validation level. |
Related Topics
- Clover Mini Terminal Topic Outline
- Set Up Clover Mini Terminal How-To
- Configure Clover Mini Settings Reference
- Manage CardPointe App in Clover Mini Terminal How-To
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