Launch the CardPointe App (How-To)

Article Details

Summary

This article shows you how to launch the CardPointe app on the Clover Flex terminal.

Steps

  1. On the App Launch Screen (the circle button at the bottom of the touchscreen), select the CardPointe icon. The app opens in Merchant Mode and shows the Welcome screen. You can also open the Settings app to change device settings, such as Network & Internet, Display, Sound, and Accessibility.
  2. Check the status. If it says Connected, the Clover Flex is connected to the CardPointe service and ready to accept payments. If it says Disconnected, the device cannot reach the CardPointe service. Open the CardPointe Admin Panel to troubleshoot the network connection.
  3. To accept payments, select Customer Mode.
  4. To view or change settings, select Admin Panel.

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