Summary

The Clover Flex must be in Customer mode to accept payments. The device cannot talk to your POS software when Merchant Mode is on.

Steps

1. Make sure the CardPointe app is connected to a wireless network.
2. Put the CardPointe app in Customer mode. Your POS software then sends and receives data with the CardPointe Terminal API.

Tip: Keep the device in Customer mode during normal use. You can turn on the Lock Customer Mode option so the CardPointe app starts in Customer mode. See Admin Panel for Merchant Mode.

Related Articles

• CardPointe App for Clover Flex Topic Outline
• Launch the App How-To
• Manage User Modes How-To