Account Management (Feature Overview)

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Introduction

Below is a guide to the customer portal which outlines how to access and log into the customer portal, reset portal passwords, and upload vaccination records. Every portal is customized to each facility, so your portal might look a little different than the screenshots shown. That's okay! The steps should still be the same. 

 

Topics  

  • Get Started with Customer Portal
    The Customer Portal interface was designed with the pet parent in mind, with an intuitive booking workflow that leads them through each step, gives real-time alerts for missing requirements along the way, and promotes the upsell of your service offerings.

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