Account Management (Feature Overview)

Article Details

Summary

This article is a guide to the Customer Portal. It covers how to access and log in to the portal, reset portal passwords, and upload vaccination records.

What this does

Every portal is customized to each facility, so your portal might look a little different than the screenshots. That is okay. The steps are still the same.

Topics

  • Get Started with Customer Portal
    The Customer Portal interface was designed with the pet parent in mind. It has an intuitive booking workflow that leads pet parents through each step. It gives real-time alerts for missing requirements along the way. It also promotes the upsell of your service offerings.

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