Introduction

This article is applicable only to businesses that want to use the PetDetect collar/labeling system. Setting up PetDetect in Gingr requires that you already have a PetDetect printer, driver, and the PetDetect printing medium (labels/collars).

Helpful Hints

• Gingr allows you to print PetDetect labels/collars for checked-in pets in the following sizes:
  • 6" Label
  • 12" Collar
  • 18" Collar
  • 24" Collar
  • 30" Collar
    
    
• Gingr supports both label printing (no margins) and collar printing (3" margins between print areas). Each print area is limited to 6" wide and each section (left, center, right) takes up 2" of that print area's width. Section text exceeding 2" in a line will wrap around to the next line.
  
  
• PetDetect Standard Collar height is limited to 1" and each left, center, and right section supports 3 lines each for default webpage font. Anything more expands the print to a second "page".
  
  
• To configure this feature, you will need to have your Use Label Printer setting set to yes/on. You can update this setting by navigating to Left-hand Navigation: Admin » Label Templates.
  
  
• When you first go to print, in your Print settings, if you see a Headers and Footers option, it must be turned off. If you see a Margins option, you must set it to none. If you do not see these options, but you see More Settings, please click that and look for those options.
  
  
• If you see a paper size setting for your printer, set your paper size to IdTag, 50 x 200mm (collar), or 1.986 x 5.5 in (label).

Topics

• Set Up PetDetect Label Templates How-To
• Save a Collar Length for a Pet How-To
• Print Collar After Check-In How-To
• Print Collar Prior to Check-In How-To