Areas & Lodging Field Guide (Reference)

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Introduction

In Gingr, there are Areas and Lodgings.

An Area is a room or building within a facility that contains Lodgings. If you only have one room in your facility that contains Lodgings you may choose to only create one Area (example: Boarding Room).

A Lodging is a specific kennel, run, pen, crate, or suite that the animal stays in within the Area. For example, if we have an Area of Suites, our Lodgings would we Suite 1Suite 2Suite 3, etc. Lodgings are intended to be selected when a reservation type that requires Lodging (example: Boarding) is scheduled. Lodgings are booked at the time that the reservation is scheduled. If your facility is Cage Free (you don't use enclosures like pens, kennels, or crates), you can skip creating lodgings.

Field Guide

Setting Description Helpful Hint
Label This phrase will be displayed in the cart and on the customer's receipt. We suggest something like "Luxury Room Transfer" or "Standard Room Transfer"
Type This is the type of rule you are using. Rule types are created by Gingr and each has it's own set of parameters that cannot be customized. This list will change over time as new rules are developed.  Select the Lodging Type
Value Indicates when the type of rule is applied. The Value will depend on the rule.  Use the Lodging Type tag associated with a different room of a different nightly rate.
Method This indicates how the surcharge or discount is applied. Your options are: Dollar Amount, Percentage, Service, or Reservation Type Choose Reservation Type
Amount/Service This indicates how much you would like to surcharge or discount (or which service is being given to the customer). This field will change between "amount" and "service," depending on the discount method. Choose the Duplicated Reservation Type for the other room type(s) that you have selected as the Lodging Type. 
For instance if you choose Standard Room as the Lodging Type, select Standard | Room Transfer as the Reservation Type. If you choose the Boarding Standard reservation type, the system will going into a loop trying to figure out what the room costs and the rules will not function.

 

Settings

Tip: Reach out to Gingr Support to enable Lodging Weight Variance in your app. 

 
Setting Description Helpful Hint
Lodging weight variance

You may enter a number in this field to represent a percentage of a pet's weight that the Lodging system will allow a variance for. For example, if you enter 25 in this field (for 25%), and a pet's weight is 50 Lbs, the system will check for and display lodgings with a maximum weight between 36 and 63 Lbs.

If you have a lodging set with a maximum weight of 80 Lbs, by adding a variance, the system will show you lodgings with a maximum weight relatively close to 80 Lbs.

 

 

 

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