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Summary
This article explains which file types Gingr can send and receive in messages, and the size limit for each type.
Which File Types Gingr Supports
Gingr supports only the file types that Twilio accepts. Twilio is the messaging service provider for Gingr.
How Files Appear in Messages
Some file types show in line with the messages. Other file types can be sent and received, but you must download them to see the content.
Gingr formats these file types for delivery on the device that gets the message.
| File Category | Size Limit | File Types |
|---|---|---|
| Supported file types | 5 MB | jpeg, jpg, gif, png |
These file types can be sent and received. You must download them to view or listen to them on the device.
| File Category | Size Limit | File Types |
|---|---|---|
| Audio files | 0.6 MB | MP4, mpeg, ogg, vnd.wave, Audio/basic, L24, vnd.rn-realaudio, 3gpp, 3gpp2, ac3, webm, amr-nb, amr |
| Video files | 0.6 MB | mp4, mpeg, quicktime, webm, 3gpp, 3gpp2, 3gpp-tt, H261, H263, H263-1998, H263-2000, H264 |
| Other image files | 0.6 MB | bmp, tiff |
| Text files | 0.6 MB | csv, vcard, x-vcard, rtf, richtext, calendar, directory |
| Application files | 0.6 MB | pdf, vcard |
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