Merge Duplicate Animals (How-To)

Summary

Use the Merge function when you create duplicate animal profiles by mistake. It combines the duplicates into one profile.

Gingr merges this pet information:

  • Reservations from each animal record combine.
  • The birth date, breed, immunization records, feeding schedules, medication schedules, notes, incidents, and other details from the second (kept) animal record stay. Those from the first (merged) animal record are deleted.

Before You Begin

Warning: You cannot undo a merge. Merge animal accounts at your own risk.

  • All admin users can open the admin page that controls these settings. Admin users can also delegate this page to other user groups. Non-admin users with access to this page can make edits that affect all locations in the app. See User Groups.
  • Animals must be on the same owner profile to merge.

Steps

  1. Review both records to decide which one to keep.

    Tip: If the two animal records have the exact same name, rename the one you want to remove. This helps you select them in the right order.

  2. Go to Left-hand Navigation: Admin » Merge Data.
  3. Find the Merge Animals section.
  4. Select the records to merge.
    • Merge this animal: The first animal you choose is the one that goes away.
    • Into this animal: The second animal stays as the merged record.

    Animal profile merge interface.

  5. Select Merge Animals. If the merge works, a success message shows in the top right of the app.

    Animals merged confirmation message

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