In this article, we will cover how you delete a Reservation Type or Service. Before deleting a Reservation Type or Service to create a new one, remember that you can simply edit an existing one. 

Before You Begin

Important: If a Reservation Type or Service is deleted while a pet that is checked in under that Reservation Type, or has the Service scheduled for their stay, you will be unable to check the pet out.

Delete a Reservation Type or Service

Warning:  Deleting a reservation type has many consequences throughout the app. Be sure to change the type for any reservations that are currently checked in prior to deleting this. Reservations of this type will no longer be visible throughout the app (excluding reports). Future reservations of this type will not be able to be checked in. The support team cannot un-delete things. If you are unsure of what you are doing, contact support before deleting anything.

1. Navigate to Left-hand Navigation: Admin » Reservation Types and Services Configuration.
   
   
2. Select the applicable Booking Category.
   
   
3. Locate the Reservation Type or Service you would like to delete.
   
   
4. Select Edit Settings. 
   
   
   
5. Locate the Advanced Settings section.
   
   
6. On the Edit Reservation Type or Service setup page, toggle the Delete (remove all past records) option to Yes/On.
   
   
   
   
7. Click the Save button at the bottom of the page to save your changes.

Notice: If you have deleted a Reservation Type or Service in error by using this method, you will have to recreate the Reservation Type or Service as it will no longer be accessible from the backend. 

Related Resources

• Reservation Types Topic Outline
• Create a New Reservation Type How-To
• Set a Base Rate for a Reservation Type How-To
• Disable a Reservation Type How-To
• Manage Reservation Types at Multiple Locations How-To
• Designate Quick Check-In Default Type How-To
• Reservation Types Field Guide Reference