Gift Certificates (Topic Outline)

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Summary

Selling and redeeming physical gift certificates in Gingr is a two-step process. These articles show you how to set up gift certificates in Gingr and how to sell and redeem them.

What This Does

Helpful Hints

  • To avoid counting a gift certificate as revenue twice, record the sale as revenue only when the customer buys the gift certificate. Do this by never including your Gift Certificate payment method on your Revenue by Date report, as with Admin/Comp. Gingr then records the sale of the open line item as revenue. Applying the gift to a transaction does not report revenue again. Contact support with any questions about reporting.
  • If the pet parent redeeming a gift certificate is a new customer, create a new record for them before you continue.

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