Checkout with a Package Credit (How-To)

Summary

You can use package credits at check out to cover eligible reservations or services. A package can have many components. Gingr applies credits from the component that matches the item in the cart.

Steps

Check Out with a Package Credit in the Cart

  1. On the Dashboard, select the drop-down menu next to the pet's name. Choose Add to Cart.

    Quick Checkout menu with Add to Cart button.

  2. Select the Cart Icon in the Top Navigation Menu.

    Shopping cart icon with notification badge.

  3. In the cart, select the Ticket Icon to open the package menu. Select the package to apply to the reservation or service. The credit applies to the matching reservation or service and cancels out its rate.

    Shopping cart with package options dropdown.

  4. Select the Check Out button at the bottom of the page. If the cart balance is $0.00 after you apply packages, select Check Out With No Payment. If items remain, such as services or retail, select $ Check Out With Payment and take payment.

    Shopping cart with pet services listed.

    Shopping cart with services and checkout button.

The receipt and the owner's package history show that a package credit was used.

Reservation details for Billie Howlidog.

Redeem a Package Credit with Quick Check Out

If a client has a reservation with no additional services or charges, and a package credit for that reservation type, you can use Quick Check Out.

  1. On the Dashboard, select the shopping cart icon next to the pet's name. A small down arrow on the icon means Quick Check Out is available. Select the package to use.

    Quick checkout package for Bilbo Waggins.

  2. Select the package to deduct a credit and check out the reservation.
  3. When the pet is checked out, a success message shows for a short time with a link to the invoice.

    Checked Out confirmation message

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