Introduction

Packages allow your business to offer pre-paid bundles of credits for reservations, services, and add-ons. Each package may include one or more components, giving you flexibility in how credits are structured, priced, and applied. From the business side of Gingr, you can create packages, manage credits, and sell bundled offerings directly to pet parents. In these articles, we will show you how to sell packages to your customers from the business side of the application.

Helpful Hints

• Packages can only be sold to Owners who have at least one Animal in your system.

• Users must have the Can Assign Package Credits and Can Deduct/Refund Package Credits permissions enabled to manage package credits on an Owner’s account.

• Packages are configured in Admin > Packages & Subscriptions, where you can set details, components, pricing, tax, and communication preferences.

• Packages are sold as complete bundles. Individual components cannot be added or removed during checkout.

Topics

• Set Up Packages Topic Outline
• Sell a Package How-To
• Add Credits Manually How-To
• Deduct Credits Manually How-To
• Checkout with a Package Credit How-To
• Set Up Packages for Additional Services How-To