Add Reservations to the Cart (How-To)

Article Details

Summary

This article shows you how to add a reservation to the Cart to start checkout.

Steps

  1. On the Dashboard, go to the Checked In or Going Home Today section.
  2. Select the Shopping Cart button next to the reservation.

    Dashboard with reservation details

  3. If the customer has more than one pet checked in, a panel asks if you want to check out all of the customer's pets. Select OK to add all pets to the cart. Select Cancel to check out only the first pet.

    Reservation confirmation dialog box

If Something Goes Wrong

Symptom: An alert asks "Leave site? Changes you made may not be saved."

Cause: You went away from the cart while a payment was processing. This can happen if you use the browser back or forward button, type a new URL, or refresh the page.

Fix: Select Cancel to continue with the transaction.

Leave site" confirmation dialog box.

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