Pay a Past Due Balance

If a customer owes your business money, the amount will appear in the top left of the cart. To collect payment for that amount, in addition to other items in the cart, simply click the $ button. The charge will appear as a line item in the cart. You can also apply less than the customer's balance to take partial payment for it and the remainder will remain on their account as money owed. 

Important:  If the customer’s total balance owed spreads across multiple invoices, then paying the balance from the shopping cart will apply the payments from the oldest open invoice to the newest open invoice until there is no money left to allocate.

Related Resources

• Shopping Cart Topic Outline
• Add Reservations to the Cart How-To
• Retrieve the Cart How-To
• Hide Icons from the Cart How-To
• View Charge Details How-To
• Edit the Checkout Date How-To
• Edit Prices for Services How-To