Summary

This article shows you how to collect a customer's past due balance in the cart, along with any other items.

Steps

1. Open the cart. If the customer owes money, the amount shows in the upper left of the cart.
2. Select the $ button. The charge shows as a line item in the cart.

   

3. To take a partial payment, enter less than the full balance. The rest stays on the account as money owed.
4. Check out as usual.

Important: If the customer's total balance covers more than one invoice, Gingr applies the payment from the oldest open invoice to the newest. It keeps going until no money is left.

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