Open Cash Drawer by Printing a Receipt (How-To)

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Introduction

There are two free methods to open your cash drawer:

  • Print a receipt using your receipt printer. You will need to make sure your receipt printer has the software downloaded to your computer, receipt printer is connected to your computer via USB and the cash drawer is connected to your receipt printer. You will also need to make sure your cash drawer is configured to trigger when a receipt is printed from the receipt printer. Please see our article on Receipt Printers for more information.

  • Or use a key to open the drawer.

 

Open Cash Drawer by Printing a Receipt

  1. To trigger the Cash Drawer navigate to a receipt by clicking the Click here to view receipt link in the success notification after processing a transaction...



    ...or you can find the receipt through Left-Navigation: Point of Sale » View Complete Transactions » Click ID to View Receipt...





    ...or, find the receipt in the Transactions tab on an Owner's page. (Click the POS button to view the receipt.)



  2. On the receipt, click the Print button. Your browser's print window will open.



  3. Click the final print button in that window to print. This will then automatically trigger your cash drawer to open when the Star TSP printer is selected as the printer location.

 

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