Open Cash Drawer by Printing a Receipt (How-To)

Article Details

Summary

There are two free ways to open your cash drawer. You can print a receipt on your receipt printer, or you can use a key to open the drawer. This article shows you how to open it by printing a receipt.

Before You Begin

  • Download the receipt printer software to your computer.
  • Connect the receipt printer to your computer by USB.
  • Connect the cash drawer to the receipt printer.
  • Set the cash drawer to open when the receipt printer prints a receipt. See Receipt Printers.

Steps

  1. Open a receipt in one of these ways:
    • After you process a transaction, select Click here to view receipt in the success notification.

      Transaction complete, view receipt option.

    • Go to Left-Navigation: Point of Sale » View Complete Transactions and select the ID to view the receipt.

      Point of Sale menu options list

      Transaction list with details and totals.

    • Find the receipt in the Transactions tab on an Owner's page. Select the POS button to view it.

      Transaction list with payment details

  2. On the receipt, select Print. Your browser's print window opens.

    Daycare reservation receipt with total $13.05

  3. Select the final print button in the window. If the Star TSP printer is the selected printer, the cash drawer opens on its own.

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