Introduction

Your customers can request enrollment for Group Classes from the Customer portal. To allow a customer to enroll in a Group Class from the Customer Portal, you must have the Show on Customer Side setting turned on.

Important:  The Current section of group classes will only display/allow enrollment for Open Enrollment classes. If a non-open-enrollment class has already begun, customers cannot register themselves on the portal.

Enrollment Requests from the Customer Portal

Upon the customer requesting the group class, Gingr will:

1. Create the first reservation in the group class series.
   
   
2. This will appear as a reservation request on the dashboard for that animal.
   
   
3. When the business accepts the request the system will:
   
   
   • Create the rest of the reservations in the series (they will be approved/confirmed)
     
     
   • Send out the group class enrollment email/SMS
     
     
   • If the group class is not configured for the package to be purchased in the portal, a popup asking if the employee would like to add the package to the class to their cart for sale.
     
     

Related Resources

• Group Class Enrollment Topic Outline
• Enroll a Pet in a Group Class How-To
• Un-Enroll a Pet in a Group Class How-To
• Enrollment Requests from the Customer Portal Reference
• Enable Enrollment Request Notifications How-To
• Enroll in Group Classes from Customer Portal 2.0 How-To