Summary

Customers can request enrollment in Group Classes from the Customer Portal. To let a customer enroll from the Customer Portal, turn on the Show on Customer Side setting.

Important: The Current section of group classes only shows and allows enrollment for Open Enrollment classes. If a class that is not open enrollment has already begun, customers cannot register themselves on the portal.

What This Does

When a customer requests a group class, Gingr:

1. Creates the first reservation in the group class series.
2. Shows it as a reservation request on the dashboard for that animal.

   

3. When the business accepts the request, Gingr:
   • Creates the rest of the reservations in the series, approved and confirmed.
   • Sends the group class enrollment email or SMS.
   • Asks the employee if they want to add the class package to their cart for sale, if the group class is not set up for the package to be purchased in the portal.

   

Related Articles

• Group Class Enrollment Topic Outline
• Enroll a Pet in a Group Class How-To
• Enable Enrollment Request Notifications How-To
• Un-Enroll a Pet in a Group Class How-To
• Enroll in Group Classes from Customer Portal 2.0 How-To