Similar to checking in before a flight, Gingr PreCheck allows pet parents to complete a detailed check-in form before arrival, reducing errors and saving time at the front desk with a streamlined check-in experience.

Gingr PreCheck is designed for facilities to save time during the check-in process. For example, owners could fill out their animal's belongings, additional services, and contact information beforehand, instead of facility staff having to go through this during check-in. With the ability for clients to add additional services while filling out the Gingr PreCheck form, this allows businesses to easily upsell more services to clients with minimal effort. 

Check-In Using Gingr PreCheck

1. Navigate to Left-hand Navigation: Dashboard » Expected Tab.
   
   
2. Locate the client's reservation.
   

   Tip:  It will be highlighted and moved to the top of the Expected Tab after the client has selected I'M HERE on their Gingr PreCheck form. If a Pet Parent has a reservation at a location other than their home location, the yellow dashboard highlight won't appear.

   
   
   
3. Click the check mark icon to the left of the pet's name. 
   
   
4. Review the submitted PreCheck form.
   
   
   
5. If edits are needed, do so now.
   
   
6. Select Complete Check-In.

After the reservation with the PreCheck Form is checked in, you can view it under the additional detail section on the Reservation Details. Any changes will have a yellow highlight next to it. 

Review PreCheck Form History

After a pet is checked in, you can view their Gingr PreCheck Form history by going to their Reservation Details > Additional Details > PreCheck Form History.

This serves as a historical record of what was listed on the PreCheck form. The section(s) titled Gingr PreCheck Customer Portal Submission will show the original submission of the PreCheck form made by the pet parent. There may be multiple entries with this title, this means the pet parent has edited the PreCheck form before the reservation was checked in. Each entry shown in the Additional Details Section will show what was submitted at the time of that specific entry. 

The Gingr PreCheck Business Portal Staff Check-In Submission section is for what was submitted on the PreCheck Form after the business end reviewed and made any changes to the form as needed at check in. 

Related Resources

• Gingr PreCheck Topic Outline
• Configure Gingr PreCheck Notifications How-To