Summary

When a specialist leaves your facility, deactivate their Gingr account. This stops them from using your app. After you deactivate a user, they no longer show on the facility calendar. Existing appointments stay as they are. Reschedule all appointments before you deactivate. To block access before you reschedule, change the user's email and password.

Steps

1. Go to Left-hand Navigation: Reports & More » Users.
2. In the Status column, select Active for the user. This changes the user from Active to Inactive.

   

3. Select OK to confirm. The user now shows as Inactive on the Inactive tab.

   

4. Disable the user's other accounts, such as Facebook, email, website, and webcams. You can also change shared passwords.

Related Articles

• Add a User to the Manage Schedules Page How-To
• How to Assign a Specialist to Multiple Services How-To
• Time-Based Appointments Aren't Showing as Available Troubleshooting