If your specialist will be leaving the facility, their account should be deactivated. This section will show you how to deactivate a user's Gingr account to prevent further access to your app. After deactivation, the user will no longer show on the facility calendar. Nothing will happen to existing appointments, but it is advised that you reschedule all appointments before deactivating. If you would like to restrict their app access prior to rescheduling you may change their email and password so they cannot access the app.

Before You Begin

1. Navigate to Left-hand Navigation: Reports & More » Users.
   
   
2. From the Users page, select the Active button under the Status column. This will take the user from Active to Inactive status.
   
   
   
   
3. You will be asked to confirm. Select OK to continue, or Cancel to discontinue. Once deactivated, you will see Inactive beside the employee's information on the Inactive tab.
   
   
   
   
4. In addition to their access to Gingr, take a moment to think about other software they may have access to (Facebook, Email, Website, Webcams, etc.) and disable their accounts or change common passwords as well.

Related Resources

• Add a User to the Manage Schedules Page How-To
• Set Up Time-Based Specialists How-To
• Set Up Slot-Based Specialists How-To
• Set Commission and Customer Portal Settings How-To
• Assign a Specialist to Multiple Services How-To
• Time-Based Appointments Aren’t Showing as Available Troubleshooting