Create & Activate a New User

1. Navigate to Left-hand Navigation: Reports & More » Users.
   
   
2. Select Create a New User.
   
   
   
   
3. Fill out the New User Form:
   
   
   
   Enter a temporary password for the user. They will log in for the first time with the temporary password you provide, and then they will be able to reset it. If you prefer to have your employee sign up on their own, please see our article Employee Sign Up. 
   

    Important: All users who log in with an email and password are required to use a strong password. To meet security standards, passwords must be at least 12 characters long and include at least one uppercase letter, one lowercase letter, and one number or one special character. Additionally, passwords must be updated at least once every 90 days. These requirements are in place to protect sensitive business and customer data and reduce the risk of unauthorized access.

   Select the correct home Location for this user.
   

   Important:  You must set the location in order for the user to be able to log in to Gingr.

   Choose the user's User Groups.
   
   Select the group you would like this user to be in. They should only be a part of the user group with the highest level of permission you would like to grant. 
   

   Important:  It is recommended that each user is only in one user group to avoid issues with permissions.

4. Select Sign Up.
   
   
5. Upon selecting Sign Up, you will be directed back to the User Page.
   
   

Related Resources

• Edit User Account Settings How-To
• Employee Sign Up How-To
• Import Users How-To