Employee Sign Up

If you would prefer, you can allow your employee to do the initial setup of their user account:

1. Direct your employee to: https://companyname.gingrapp.com/auth/create_user (Replace "companyname" with your subdomain).
   
   
2. They will fill out the Sign Up form with their name, email address, phone number and password, and select Sign Up.
   

    Important: All users who log in with an email and password are required to use a strong password. To meet security standards, passwords must be at least 12 characters long and include at least one uppercase letter, one lowercase letter, and one number or one special character. Additionally, passwords must be updated at least once every 90 days. These requirements are in place to protect sensitive business and customer data and reduce the risk of unauthorized access.

   
   
   
3. Once they have done this, you can activate their account, set the home location, and assign user groups by navigating to Left-hand Navigation: Reports & More » Users.
   
   
4. Click the Inactive tab and find your new user.
   
   
   
5. In the Status column for the user, click the red Inactive button to immediately activate the account. 
   
   
   
6. The user will now display under the Active tab on the Users page.
   
   
7. Edit the user's profile as needed. Set their home location, assign user groups, and make any other adjustments.
   
   
8. Click Save User. After that, your employee will be able to log in for the first time.

Related Resources

• Create & Activate a New User How-To
• Edit User Account Settings How-To
• Import Users How-To