Introduction

Gingr’s reporting tools simplify occupancy tracking, check-ins, and real-time lodging usage while also offering valuable insights into customer feedback and how they heard about your business. For pet care, Feeding and Medication Reports allow staff to document meals and doses, and additional tools like the Services by Date and Checkout Reports keep scheduled services and upcoming departures organized.

Features like the Timeclock Report, Daily Checklist, and Tips Report streamline staff management, and the Inventory Report keeps you updated on retail stock. Lodging and Occupancy Reports help you track facility usage and compare trends year-over-year, making it easy to plan for staffing needs.

Reporting & Location Access

Reports in Gingr use location-based reporting. Results are calculated based on the locations selected in the report rather than displaying data for all locations by default. Each report indicates the type of location it uses, which determines how results are calculated.

Common location types include:

• Booking Location – Where the reservation or appointment takes place

• Invoice Location – Where revenue and financial activity are attributed

• Spend Location – Where the pet parent’s purchases and charges occurred

• Package Purchase Location – Where a package or subscription was purchased

• Subscription Location – Where the subscription is enrolled

• Transaction Location – Where the payment was processed

• Pet Parent Home Location – The pet parent’s assigned home location

Available locations in a report are determined by the user’s Allowed Locations. Users can only view and report on locations they are explicitly allowed to access. If a location does not appear as an option, verify the user’s Allowed Locations configuration before running the report.

Topics

• Customer-Based Reports Topic Outline
• Facility Operations Reports Topic Outline
• Staff Reports Topic Outline
• Lodging and Occupancy Reports Topic Outline