Facility Operations Reports (Topic Outline)

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Summary

These reports help you track pets checking in and out, pets in-house, and scheduled services. This article lists each report and explains how location-based reporting works.

What this does

It is crucial to monitor the number of pets checking in and out, and those currently in-house. These facility operations reports help you manage visiting pets, make sure they get the care they need, track scheduled services, and more. Use this data to improve operations and support the well-being of every pet.

Reporting & Location Access

Reports in Gingr use location-based reporting. Results are calculated from the locations you select in the report. They do not show data for all locations by default. Each report shows the type of location it uses, which sets how results are calculated.

Common location types include:

  • Booking Location: Where the reservation or appointment takes place.

  • Invoice Location: Where revenue and financial activity are attributed.

  • Spend Location: Where the pet parent's purchases and charges occurred.

  • Package Purchase Location: Where a package or subscription was purchased.

  • Subscription Location: Where the subscription is enrolled.

  • Transaction Location: Where the payment was processed.

  • Pet Parent Home Location: The pet parent's assigned home location.

The user's Allowed Locations set which locations are available in a report. Users can only view and report on locations they are allowed to access. If a location does not appear as an option, verify the user's Allowed Locations configuration before you run the report.

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