Summary

The Reservation Types and Services Configuration page is the main page for adding and managing the reservations, appointments, and services you offer at your business and through Gingr. You can manage reservation types, services, add-ons, and more here.

What This Does

The page shows your offerings in four columns side by side. They go from Booking Categories on the far left to Reservation Types to Additional Services to Service Options on the far right.

When you open the page, the Booking Categories column shows first. Select a category to open the second column, which shows the Reservation Types in that category. Each column works the same way. Select an item to show the items in or for it in the next column, and buttons to Edit Settings or Rates for the item you selected.

Booking Categories

Booking Categories organize your types of reservations, such as grooming, daycare, boarding, and training. This helps businesses that offer many services keep Gingr organized and simple to manage.

You can assign any Reservation Type to a category and move it between categories. Each category has a base template for new Reservation Types. After you create a Reservation Type, you can change its settings from the base template to fit your business.

Select Edit Category Description to change the description pet parents see for each booking category in the Customer Portal. This description shows when customers start to book. It helps them understand what each category includes. Select Manage Categories to assign reservation types to each Booking Category. See Update Booking Categories.

Disabled Types

The last category holds all disabled Reservation Types, Services, and Service Options. The business and customers cannot book disabled types. Reservations, appointments, and services that are booked but not finished when you disable a type stay on the schedule.

See Disable a Reservation Type.

Reservation Types

The second column is Reservation Types. These are the main bookings a business offers, such as daycare, boarding, and grooming.

You can allow Reservation Types at one or more locations. Staff book them from the New Reservation page or the New Appointment page.

This column shows only the Reservation Types for the current location. To show types at other locations in your Gingr app, select the grey Load Types For Other Locations button at the bottom of the column.

Allowed Services

The third column is Allowed Services. It lists the services you offer that can be added to the Reservation Type you picked in the second column, such as a bath, one-on-one playtime, or a training session.

You can allow a service on more than one Reservation Type. If you edit a service's settings, the settings change for every Reservation Type that allows the service.

A service can be Unscheduled, Scheduled without a Specialist, or Scheduled with a Specialist as an Appointment-based Service. You can set Unscheduled and Scheduled (non-specialist) services as Default Services. Gingr adds Default Services to every booking of the selected Reservation Type when you create or edit it.

Service Options

The last column is Service Options. These are add-ons or modifiers you can apply to services, such as upgrades or special charges.

A Service Option changes the service it is applied to, so it has no scheduling settings of its own. It does have its own Rates, Tax settings, and Account Codes.

You can set Service Options as Default Options for the service they change.

Related Articles

• Disable a Reservation Type How-To
• Reservation Types Topic Outline