Stripe Capital Overview (Reference)

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Summary

Gingr partners with Stripe to give eligible businesses fast, flexible financing through the Stripe Capital program.

What This Does

Eligibility

Gingr reviews businesses for eligibility every day. If your business qualifies for an offer, you get an email. Eligibility depends on several factors, including your transaction volume and history with Gingr.

Stripe may email eligible customers directly. Users who are authorized Stripe account representatives also see new offers in a banner in the Gingr app. Select the banner to see more information.

Screenshot of a Stripe Capital offer banner in Gingr.

Screenshot of a Stripe Capital offer.

Offer Structure

If you are eligible, you get an email with your personalized offers. You can choose the one that works best for your business. Each offer shows:

  • The financing amount: The dollar amount deposited into your bank account.
  • The flat fee: The fee you pay over time for the financing. There are no other fees and no compounding interest.
  • The total amount financed: The financing amount plus the flat fee.
  • The payment rate: The percentage of your daily card transactions through Gingr that Stripe withholds to pay the total amount financed.

Here is an example offer:

  • Financing amount: 17,000 USD
  • Flat fee: 1,700 USD
  • Total amount financed: 18,700 USD
  • Payment rate: 12%

If you accept this offer and Stripe approves it, you get 17,000 USD in the bank account tied to your Gingr account within 1-2 days, along with your usual payout. Stripe then withholds 12% of your daily transaction total, in addition to the usual processing fees, until you pay the total amount financed of 18,700 USD (the 17,000 USD advance plus the 1,700 USD flat fee).

Payment

You pay toward the financing over time through a percentage of your transactions, based on your payment rate. Payments start automatically 1-2 business days after Stripe deposits the funds. The more card sales you process through Gingr Payments, the faster you pay.

To pay faster or pay the full balance, select Make Payment on your loan overview page to make a manual payment on top of the withheld amounts. There are no extra fees for early payment. Paying early does not guarantee more financing offers. Gingr reviews accounts every day for more offers and emails you if you qualify.

For Stripe Capital loans, you must pay a minimum amount each payment period. Stripe sets the period during underwriting, based on the total term of your loan offer. If the payments taken from your sales cover the minimum, you keep paying back through a percentage of your transactions. If they fall below the minimum, you must pay the remaining amount. Stripe automatically debits your bank account or account balance for the amount needed. You can see your minimum payment in the Dashboard or in your loan agreement.

Important: To see the Finance Summary tab and your loan progress, you must be signed in to the Gingr user account that matches your Gingr Payments account. The first name, last name, and email address must match between the two accounts.

Screenshot of the Finance Summary tab for a Stripe Capital loan.

Before You Begin

For all questions on an active loan, contact Stripe at capital-support@stripe.com.

Common Questions

How do you decide who qualifies for an offer?

Eligibility depends on several factors, including overall sales volume and history with Gingr. Eligible US businesses get an email [and Dashboard notification] when they have an offer.

Do I have to pay interest?

No. You pay one flat fee that does not change. You pay no interest on top of it.

Will applying for an offer affect my personal credit rating?

No. Applying does not affect your personal credit rating.

Can I ask for a different offer amount?

Yes. Log in to your Gingr Payments Dashboard and use the slider to choose a custom amount, up to the maximum offer amount. The fee and payment rate change with the amount you choose.

When do I pay the flat fee?

You pay the flat fee through a percentage of your sales until you pay the total amount financed. Stripe does not charge the fee up front.

How does payment work?

Stripe collects payment automatically as a percentage of your Gingr Payments sales as they are processed. You pay down more when business is busy and less when it slows down.

What is a minimum payment?

For Stripe Capital loans, the minimum payment is the least you must pay each payment period. Stripe sets the period during underwriting, based on the total term of your loan offer. If your automatic payments do not meet the minimum, you must pay the remaining amount at the end of the period. You can see your minimum payment in the Dashboard or in your loan agreement.

How do I make my minimum payment?

If the payments taken from your sales cover the minimum for the period, you do not need to do anything. If you have not met the minimum by the end of the period, Stripe automatically debits your bank account or account balance for the amount you need. You do not need to take action.

How fast will I get my funds after I accept an offer?

If Stripe approves your application, the funds usually reach your bank account in as soon as 2 business days. To make sure Stripe can send the funds, set a valid bank account as your primary payout method.

Can I get Capital funds paid to a card?

No. Stripe does not send funds to a card right now. Set a valid bank account as your primary payout method.

What happens when my offer expires?

Each offer lasts 30 days. After that, Stripe automatically checks again to see if you are eligible for another offer.

Can I pay my loan early?

Yes. You can make extra payments or pay the total amount financed in full at any time. Select Make Payment in your Dashboard. There are no extra fees for early payment.

Will paying early qualify me for a new offer?

Once you pay the total amount financed, Stripe automatically checks you for a new offer. Paying early does not automatically qualify you for a new offer.

How should I report these funds on my taxes?

Tax reporting depends on your situation, so talk with a tax advisor. In general, Stripe Capital funds are not taxable income when you get them, and the amounts withheld to pay your obligation are not tax deductible.

Who can I contact to learn more about Stripe Capital?

Email Stripe at capital+support@stripe.com.

Disclosure: Stripe Capital offers financing types that include loans and merchant cash advances. All financing applications are subject to review prior to approval. In the US, Stripe Capital loans are issued by Celtic Bank, and YouLend provides Stripe Capital merchant cash advances. See your Dashboard for the terms of your offer.

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