Tips can be accepted directly from a credit card terminal connected to Gingr Payments for merchants in the US, UK, and CA. Tipping functionality is disabled by default.

Important: At this time it is not possible to prompt tips on a terminal for a card on file. If the customer has a card saved and wishes to tip, the business can add the tip via an open line item.

To enable tipping on terminals:

1. Select a tips option from the Tips Setting dropdown. This is located within the Gingr Payments Dashboard at Book Icon » Reports » Gingr Payments Dashboard » Card Readers.
   
    
2. You have the ability to prompt for different tip amounts on the terminal at checkout:

• No Tips: Clients will not be prompted for a tip when making a payment.
• Fixed Amount: The terminal will prompt the client to select 1 of 3 fixed tip amounts. Ex. $5, $10, and $15. The tip amounts can be configured by the business after selecting this option.
• Percentage: The terminal will prompt the user to select 1 of 3 tip percentages. Ex. 10%, 15%, 20%. The tip percentages can be configured by the business after selecting this option.
• Fixed Amount (when below threshold) or Percentage: The terminal will prompt for the fixed amounts below a set value, and a percentage once the threshold has been met. Ex. If the transaction is under $20, the user will be prompted for $5, $10, $15. If the transaction is greater than $20 the user will be prompted for 10%, 15%, 20%. The fixed amounts, percentages, and threshold will be set by the business after selecting this option.

In addition to the tips settings that are defined above, pet parents will also see a 'Custom' tip option which will allow them to enter in their own custom tip amount.

 Notice:  The terminal may take several minutes to update and display the tipping options. If for any reason the tipping options are not appearing after 24 hours, please contact our support team.

Once configured, when sending a transaction to the Wise POS E terminal, the pet parent will be prompted for a tip.

Related Resources

• Gingr Payments Feature Overview
• Stripe Credit Card Terminals for Gingr Payments Topic Outline
• Stripe Reader S700 for Gingr Payments Topic Outline
• WisePOS E Terminal for Gingr Payments Topic Outline
• Connect Stripe Reader S700 to Gingr Payments How-To
• Change WiFi Security Protocol How-To
• Add Gingr Payments as a Payment Method to WisePOS E Terminal How-To
• Update WisePOS E Splash Screen How-To
• Repurpose Existing Stripe Credit Card Terminal for Gingr Payments How-To