Save a Credit Card to the Owner Profile (How-To)

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Save a Card From the Owner Profile

The most common way to add a card on file is from the owner profile. To do this:

  1. On the Owner page, select the Pencil Icon to edit the owner's profile.

    Screenshot 2024-05-07 at 11.57.21 AM.png

  2. On the Edit Owner page, scroll down to the credit card field. Enter valid credit card information. Enter Card information under "Now, enter the card details":

    Screenshot 2024-05-07 at 11.43.11 AM.png

  3. Select "Use This Card" and then "Save" at the bottom of the form. The credit card information will now be visible on their profile as seen below:

    Screenshot 2024-05-07 at 12.21.25 PM.png
 

Save a Credit Card During Checkout

You can also save a card on file at checkout. Just click the "Save Card on File?" checkbox to save the card used to check out the transaction to the customer's profile.

Screen_Shot_2020-07-20_at_9.48.47_AM.png


Important:  Due to security reasons, when saving credit card details to an owner profile, we do not support tokenizing card details if a digital wallet is used. This means that if a customer uses tap to pay at checkout with their smartphone or watch and the business checks the 'Save Card to File?' option, the below error message will generate and the card information will not be stored.

 
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All details of the card must be manually entered or the card must be dipped/swiped to successfully save a card on file. 
 
 

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