Save a Credit Card to the Owner Profile (How-To)

Article Details

Summary

You can save a card on file from the owner profile or at checkout.

Steps

Save a Card from the Owner Profile

This is the most common way to add a card on file.

  1. On the Owner page, select the Pencil Icon to edit the owner's profile.

    Profile management interface with dropdown menu.

  2. On the Edit Owner page, scroll to the credit card field.
  3. Enter the card details under Now, enter the card details.

    Credit card payment form interface

  4. Select Use This Card.
  5. Select Save at the bottom of the form. The card shows on the owner's profile.

    Visa card details with expiration and postal code.

Save a Card at Checkout

  1. At checkout, check the Save Card on File? box. Gingr saves the card used for the transaction to the customer's profile.

    Payment method selection screen

If Something Goes Wrong

Important: For security, Gingr does not tokenize card details when a digital wallet is used. If a customer taps to pay with a smartphone or watch and you check Save Card on File?, an error shows and Gingr does not save the card.

Card on file error message displayed.

To save the card, enter all card details by hand, or dip or swipe the card.

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