With Gingr, you can assign specific webcams to individual lodgings, so pet parents can view the exact space their pet is staying in. It gives customers a clear view of their pet’s lodging, which can be especially reassuring during longer stays.

You also have the flexibility to decide whether webcam access should be complimentary or offered as a paid service on the reservation.

Before You Begin

Before setting up lodging-specific cameras, be sure you’ve completed the following steps:

• Register with the Webcam Provider How-To
• Configure Gingr for Integrated Webcams How-To

Once your integration is connected, you’ll be able to select which webcams you would like to assign to lodgings. 

Warning: If you're using a webcam service outside of our integrated options (iDogCam, abcKam, or PB&J TV), HTML webcams only support public viewing. Features like linking cameras to specific lodgings are not available unless you’re using one of our integrated providers.

Set Up Webcams for Lodgings

To connect a specific camera feed to a lodging:

1. Navigate to Left-hand Navigation: Admin » Manage Areas/Lodging
2. Scroll down to the desired Area and expand it
3. Click the pencil icon near the desired Lodging to Edit
4. Locate the Camera field and press 'Click to select' under the integrated camera type you have
   
   
   
   
5. Choose the desired camera that should be assigned to that Lodging 
   
6. Save your changes

Charge for Webcams as Additional Service on Reservations

If you'd like to charge for viewing lodging-specific cameras, you can do so by linking them to a paid service on the reservation. 

Step 1: Create a Webcam Service

Create an additional service specifically for webcam access.

Reference: Not sure how? Check out: Create an Additional Service (How-To)

Step 2: Configure the Service

1. Go to Admin » Reservation Types & Services Configuration

2. Select the applicable Reservation Type

3. Find your Webcam Service and click Edit Settings

4. Scroll to the Customer Portal Options section

5. Enable Use for Webcams
   
   

6. Click Save

Step 3: Set a Price

On the same page (Admin » Reservation Types & Services Configuration), click the Rates button next to your Webcam Service.

From the slide-out menu, select the location, find your Webcam Service, and enter the rate you'd like to charge. Be sure to save your changes when you're done.

 Tip: When this setup is in place, pet parents will only be able to view their pet’s lodging camera if the webcam service is added to the reservation.

Related Resources

Webcams Topic Outline

Register with the Webcam Provider How-To

Configure Gingr for Integrated Webcams How-To

Configure Public Cameras How-To