Public cameras are a great way to offer transparency, build trust, and keep pet parents feeling connected. With Gingr, you can optionally choose which webcams you'd like to make visible in the customer portal.

This guide will show you how to add public cameras and how to control who can see them.

Before You Begin

Before you start adding public cameras, make sure you've completed the webcam setup steps:

• Register with the Webcam Provider How-To
• Configure Gingr for Integrated Webcams How-To

Once your integration is connected, you’ll be able to select which webcams to show publicly in your Gingr app.

Tip: Not using one of our integrated options?
If you’re using a non-integrated webcam system, like a third-party service with its own embed code, check out our Configure Gingr for HTML Webcams (How-To) for steps on how to add that to Gingr.

Add Public Cameras

1. Navigate to Left-hand Navigation: Admin » Webcams
2. Scroll to the public cameras section under your integrated provider:
   
3. In the dropdown for your integrated camera, select which cameras you'd like to make visible to your customers. 

The cameras you select here will appear on the Webcams section in the customer portal for all pet parents, depending on your visibility settings.

Restrict Public Camera Access to Owners with Checked-In Pets

By default, all pet parents logged into the customer portal can view your public cameras, even if their pet isn’t currently checked in. If you’d prefer to limit access only to pet parents with an active reservation, you can easily change that.

Here’s how:

1. Navigate to Left-hand Navigation: Admin » Webcams
2. Find the setting: Public Cameras Only Checked In
3. Toggle this setting on if you want to restrict webcam access to only pet parents with a pet currently checked in at that location

This setting helps keep access limited to just those actively using your services, while still giving a great experience to customers during their pet’s stay.

What pet parents will see:

Once added, customers can log into their customer portal and go to View » View Live Webcams to see the full list of public webcams you are offering. From there, they can click into any camera to view the live feed.

Next Steps

Once you’ve selected your public cameras and adjusted your visibility settings, you can take things a step further by assigning specific webcams to individual lodgings at your facility.

This allows you to:

• Show pet parents the exact room their pet is staying in
• Choose whether the lodging camera is included at no charge, or
• Charge for access to that camera by linking it to a webcam additional service as an upgrade

To get started, check out our article called: Configure Lodging-Specific Cameras How-To

Related Resources

• Webcams Topic Outline
• Register with the Webcam Provider How-To
• Configure Gingr for Integrated Webcams How-To