Configure Gingr for Integrated Webcams (How-To)

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Gingr makes it easy to connect your webcams so customers can view live streams right from the customer portal. This guide covers how to set up your account with one of our integrated webcam providers: iDogCam, abcKam, or PB&J TV.

 

Before You Begin

You have the ability to decide whether public webcams will be accessible by customers at no cost or will require a charge to view. By default, there is no charge associated with public cameras. If you would like to charge for access to public cameras during a reservation stay:

  1. Navigate to Left-hand Navigation: Admin » Webcams.
  2. Enable the Require Webcam Service for Public Cameras setting.
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This setting applies to all locations in your app. When it’s on, Gingr will check if a reservation includes the webcam service before showing the cameras to pet parents.

 

Tip: Not using one of our integrated options?
If you’re using a non-integrated webcam system, like a third-party service with its own embed code, check out our Configure Gingr for HTML Webcams (How-To) for steps on how to add that to Gingr.

 

Configure Gingr for iDogCam, abcKam, or PB&J TV

Once you've received your Kennel ID from iDogCam, abcKam, or PB&J TV, follow these steps to integrate your webcams with Gingr:

  1. Navigate to Left-hand Navigation: Admin » Webcams
  2. Use the drop-down location selector to select the appropriate location if you have multiple locations, to make sure that you adjust the settings for the correct location.
  3. Input your Kennel ID in the corresponding field:
    • For iDogCam, use the iDogCam Kennel ID field.
    • For abcKam, use the abcKam Kennel ID field.
    • For PB&J TV, use the PB&J Kennel ID field.

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iDogCam Two-Way Authorization Code Integration

iDogCam has an optional two-way authorization code to enhance security when accessing their webcams. This feature allows Gingr customers who integrate with iDogCam to require an auth code for viewing live camera feeds, ensuring an additional layer of protection.

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Next Steps

Once you’ve entered your Kennel ID and linked your account to iDogCam, abcKam, or PB&J TV, here are a few next steps to make sure everything’s set up:

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