Summary

Public cameras build trust and keep pet parents connected. You can choose which webcams show in the customer portal and who can see them.

Before You Begin

Finish the webcam setup first:

• Register with the Webcam Provider
• Configure Gingr for Integrated Webcams

Once your integration is connected, you can pick which webcams to show publicly.

Tip: If you use a webcam system that is not integrated, see Configure Gingr for HTML Webcams.

Steps

Add Public Cameras

1. Go to Left-hand Navigation: Admin » Webcams.
2. Scroll to the public cameras section under your integrated provider.

   

3. In the dropdown for your integrated camera, select the cameras you want customers to see.

The cameras you select show in the Webcams section of the customer portal for pet parents, based on your visibility settings.

Limit Public Cameras to Owners with Checked-In Pets

By default, all pet parents logged in to the customer portal can see public cameras, even if their pet is not checked in. To limit access to pet parents with an active reservation:

1. Go to Left-hand Navigation: Admin » Webcams.
2. Find Public Cameras Only Checked In.
3. Turn it on. Only pet parents with a pet checked in at that location can see the cameras.

What Pet Parents See

Customers log in to the customer portal and go to View » View Live Webcams. They see the list of public webcams and select one to watch the live feed.

Next Steps

You can also assign webcams to individual lodgings. This lets you show pet parents the exact room their pet is in. You can include the lodging camera at no charge, or charge for it by linking it to a webcam additional service. See Configure Lodging-Specific Cameras.

Related Articles

• Webcams Feature Overview
• Register with the Webcam Provider How-To
• Configure Gingr for Integrated Webcams How-To