If you're using a webcam service that isn't integrated with Gingr, you can still stream webcam feeds through the HTML Webcams option found under Left-hand Navigation: Admin » Webcams

Important:  This method only supports public camera views. It does not support features like lodging-specific camera assignments, which are only available through our integrated providers (iDogCam, abcKam, or PB&J TV).

How To Set Up HTML Webcams

1.  Navigate to Left-hand Navigation: Admin » Webcams
2. Paste your HTML embed code into the HTML Webcams Page field
   
3. Optionally, add a message to display above the video feed (this could be viewing instructions or a friendly note for pet parents)

Once saved, the feed will appear under the Webcams tab in the Customer Portal, and visibility will follow your public webcam settings.

Restrict Public Camera Access to Owners with Checked-In Pets

By default, all pet parents logged into the customer portal can view your public cameras, even if their pet isn’t currently checked in. If you’d prefer to limit access only to pet parents with an active reservation, you can easily change that.

Here’s how:

1. Navigate to Left-hand Navigation: Admin » Webcams
2. Find the setting: Public Cameras Only Checked In
3. Toggle this setting on if you want to restrict webcam access to only pet parents with a pet currently checked in at that location

This setting helps keep access limited to just those actively using your services, while still giving a great experience to customers during their pet’s stay.

 Warning:  Please note that our support team is unable to assist with implementing or troubleshooting HTML webcams, as they rely on third-party embed codes. For full functionality and support, we recommend using one of our integrated webcam providers.

Related Resources

• Register with the Webcam Provider How-To
• Configure Gingr for Integrated Webcams How-To
• Configure Public Cameras How-To
• Configure Lodging-Specific Cameras How-To