Notices and Events (Topic Outline)

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Summary

Daily Notices keep important messages where your staff will see them most. You can create, share, and pin notices.

What This Does

  • Create notices, such as a reminder for staff to ask customers a question or a warning about an illness spreading in the facility.
  • Share notices by tagging the whole team with one click or picking specific team members. Tagged team members see the notice on their dashboard when they log in.
  • Pin notices to keep them on the Dashboard until they expire. Other users can mark a pinned notice as read. Only the creator, or a user with the "can delete daily notices" permission, can remove it before its end date.

Before You Begin

  • Notices show on the Dashboard and on the Facility Calendar.
  • Notices follow these rules:
    • No users tagged, not pinned: Shows for all users for the length of the notice or until marked as read.
    • No users tagged, pinned: Shows for all users for the length of the notice, even if marked as read.
    • Users tagged, not pinned: Shows for tagged users for the length of the notice or until marked as read.
    • Users tagged, pinned: Shows for tagged users for the length of the notice, even if marked as read.
  • A pin icon means the notice is pinned. A pinned notice shows on the dashboard for all users until it expires.
  • To create a notice for more than one location, you need the Can Change Home Location permission. Users without it can create notices only for their home location.
  • To delete a daily notice or calendar event, you need the can delete events/daily notices permission.

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