Edit a Location (How-To)

Article Details

Summary

The Locations page holds your facility's contact information and related settings, such as phone number, email address, and website URL.

Before You Begin

Most of what you enter on this page shows to customers in the customer portal. Be as detailed as you can with the policies and instructions you include.

Steps

  1. Go to Left-hand Navigation: Admin » Location Info.
  2. Select the Actions icon next to the location.
  3. Select Edit.
  4. Complete the setup with the Field Guide below.

    Location info table with addresses and contacts.

Field Guide

Setting Description Helpful Hint
Name The name of the facility.
Address The facility address. This shows on the Contact page in the customer portal.
City If you have a multi-location app, the city is pulled from this page when you select locations in the app. It also shows on the Contact page in the customer portal.
Phone This shows on the Contact page in the customer portal.
Fax Enter your fax number if you have one.
Email The email address your Gingr app sends emails from. It also shows on the Contact Us page in the customer portal. Customer replies go to this address. Important: Do not use a Yahoo, AOL, or Cox email address. Emails from these addresses do not send. Use an address at your business domain, such as info@yourbusinessname.com.
Website URL Your facility website URL. It shows in the customer portal. The URL must start with http:// or https://.
Hours Hours show on the Contact Us page in the customer portal. This is a general display of your business hours. It does not set the times customers can choose for reservations. These hours also show in customer emails and SMS when you use the {hours} variable.
Latitude and Longitude Latitude and Longitude control the weather widget in your app. These fields are optional. Gingr may later use them to place your business on a map in the app. You can enter your real latitude and longitude, or any number such as 1.
Status Shows whether this location is in use.

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