Send a Canned SMS with a Template (How-To)

Article Details

Summary

This article shows you how to send a canned SMS template from the 2-way chat box.

Before You Begin

You must have 2-way SMS set up, which is part of the All-in-One Multimedia Messaging Bundle add-on. You must also have a canned SMS template. See Create Canned SMS Templates.

Steps

Select the Chat Bubble icon in the top right to open Conversations. The number on the icon is the number of unread messages for your location.
Look at the history log of Sent and Received texts and any unread messages.
Select the blue + New bubble in the top right to write a new message. To find a number or owner you already contacted, use the search bar.
Select the owner.
Select the blue + Start Conversation button.
Select the 3-bar icon to the left of the message box at the bottom of the SMS window.
Select Insert SMS Template.
Select + Add next to the template you want to send.
Edit the message if you need to. You can also add photos or files. See Multimedia Messaging.
Select Send. Gingr sends the text right away. The message shows in the history of the Read tab for all owners and on the Conversations page for that owner.