Article Details
Summary
These settings and permissions control how Gingr checks, reminds, and manages pet immunization records.
What This Does
Immunizations System-Wide Settings
Go to Left-hand Navigation: Admin » Immunizations.
| Setting | Description | Helpful Hint |
| Require valid immunizations check-in | If you turn this on (Yes/On), the Dashboard checks for valid immunizations at check-in. | This setting is on by default. |
| Use intl date picker immunizations | If you turn this on, the immunization feature shows 3 dropdown menus to pick Month, Day, and Year. If you turn it off, it shows a text box where you enter the date as MM/DD/YYYY. |
Portal Settings
Go to Left-hand Navigation: Admin » Reservation and Appointment Requests.
| Setting | Description |
| Require valid immunization records before customers can request reservations | If you turn this on (Yes/On), customers must give valid immunization records before they can request a reservation online. |
Email Settings
Go to Left-hand Navigation: Admin » System Email.
| Setting | Description | Helpful Hint |
| Send Vaccination Reminder Email | Sends an automatic email to customers 30 days before their pet's required vaccination records expire. It sends if the customer has a past or future reservation. | Gingr does not send these emails if a note is on each vaccination type. The email sends once per pet until you update the records. Updating them resets the cycle for the next time the vaccinations are 30 days from due. |
| Global Email | Turn this on if you want Gingr to send emails. | This setting controls all emails sent from Gingr. If you turn it off, Gingr sends no emails. |
User Permissions
Go to Left-hand Navigation: Reports & More » Groups.
| Setting | Description | Helpful Hint |
| Notification: Reservation Request Blocked For Expired Immunizations | If you turn this on (Yes/On), these users get a notification when a customer tries to request a reservation online and Gingr denies it because of expired or missing immunization records. You can then follow up with the customer. | Gingr denies the request only if the system-wide setting "Require valid immunization records before customers..." is on. |
| Can override immunizations | If you turn this on (Yes/On), these users can override the expired immunization error on the new reservation page and finish booking. | This permission is off by default. |
| Can manage immunizations | If you turn this on (Yes/On), these users can update pets' immunization records. |
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