Summary

You can use open line items to assign tips to specific users. This helps when you do not assign specialists, or when more than one specialist is involved. Customers do not see these options at checkout. Only staff can add them in the cart.

Steps

Set Up an Open Line Item for Tips

1. Go to Left-hand Navigation: Admin » Open Line Item Types.
2. Use the field guide in Open Line Items for Tips Field Guide to set up an open line item for a tip.

   

Use an Open Line Item for a Tip

1. At checkout, find the Open Line Items section at the top of the cart.
2. Open the Open Line Items drop-down menu and select the tip you created, such as Groomer Tip.

   

3. Optionally, enter a description.
4. Enter a positive tip amount.
5. Select the + button. The tip is added to the cart.

   

6. Continue to check out as usual.

Related Articles

• Open Line Items Topic Outline
• Set Up Open Line Items How-To
• What Is the Tips Report? Reference