If you use integrated credit card processing, it is possible to collect tips on transactions easily. If your facility uses a terminal, it will streamline your tip collection process as the customer may be able to be prompted to tip while running a transaction. Prompting customers to tip discreetly while paying on a terminal can boost revenue, so we encourage you to enable these settings by following the instructions above for either processor. 

If you use Gingr Payments, you can prompt tips during the checkout process if the customer has their card present. At this time it is not possible to prompt tips on a terminal for a card on file. If the customer has a card saved and wishes to tip, the business can add the tip via an open line item. 

In terms of reporting and paying out these tips, tips added via the terminal during an appointment-based service are assigned to the specialist who performed the service on the Tips Report. For example, an $80 groom service with a $10 tip via the card reader results in the $10 tip assigned to the groomer. The Tips Report can be customized depending on your process, so please see our article on the Tips Report for more information. 

Tips with Gingr Payments

1. Navigate to Reports & More >> Reports >> Gingr Payments Dashboard >> Card Readers.
2. Scroll down to the bottom of the page to find the Tip Settings section, with options for No Tips, Fix Amount, Percentage, and a mix of both:
   
   
3. Fill out all the fields. The Smart Tip Threshold is a way to set a minimum purchase amount to trigger the tip screen.

Related Resources

• Tips Report Reference
• Set Up Tips Using CardConnect How-To
• Set Up & Use Open Line Items for Tips How-To