Set Up Tips Using Gingr Payments (How-To)

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Summary

If you use integrated credit card processing, you can collect tips on transactions. If your facility uses a terminal, the customer can be asked to tip while you run the transaction. Asking customers to tip on a terminal can raise revenue, so turn these settings on.

With Gingr Payments, you can prompt for tips at checkout if the customer has their card present.

Important: You cannot prompt for a tip on a terminal for a card on file. If a customer has a card saved and wants to tip, add the tip as an open line item.

Before You Begin

Tips added on the terminal during an appointment-based service go to the specialist who did the service on the Tips Report. For example, if an $80 groom has a $10 tip on the card reader, the $10 tip goes to the groomer. You can customize the Tips Report for your process. See Tips Report.

Steps

  1. Go to Reports & More » Reports » Gingr Payments Dashboard » Card Readers.

    Gingr Payments Dashboard with Card Readers selected.

  2. Scroll to the Tip Settings section at the bottom of the page. The options are No Tips, Fixed Amount, Percentage, and a mix of both.

    Tip Settings section with the available tip options.

  3. Fill out all the fields. The Smart Tip Threshold sets a minimum purchase amount that triggers the tip screen.

    Tip settings fields including the Smart Tip Threshold.

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