Summary

The Tips Report shows how much each team member earned in tips. This article shows how to run and review it with the available parameters.

Gingr has two types of tips. Credit card tips are tips the customer adds when they check out with a credit card. Open line item tips are tips added to the transaction total as an open line item. The report shows these separately.

Reporting and Location Access

Reports in Gingr use location-based reporting. Gingr calculates results from the locations you select. Each report's location label decides how results are calculated.

Available locations are limited to the user's Allowed Locations. If a location does not show as an option, check the user's location access before you run the report.

Where to Find It

Go to Left-hand Navigation: Reports & More » Reports » Tips Report.

Report Parameters

Review Report Data

After you generate the report, you can review all tips collected in the date range. Select a column header to sort it from A to Z.

• The tip amounts on an invoice show in the line item breakdown in the Items column and in the Tip Amount column.
• If you chose any Split Tips option, the Split Data column shows that information.
• The Specialists column lists each user assigned to a service on the invoice. If no specialist is assigned to a service, no name shows. If you chose a Split Tips option and Include General Staff, Gingr assigns that tip to General Staff.
• A credit card terminal tip goes only to the specialist assigned to the service, or is split based on your Split Tips choices.
• An Open Line Item tip not assigned to a specialist goes only to the specialist assigned to the service, or is split based on your Split Tips choices.
• An Open Line Item tip assigned to a specialist goes entirely to that specialist and may not be split.
• The This Item column shows the kind of tip. Tips from an integrated credit card terminal say "Tips." Open Line Item tips show the name of the Open Line Item and any description entered at checkout. To change the Line Item type used for a tip, select the pencil icon. For more on Open Line Item tips, see Open Line Items.
• The Invoice Subtotal is the pre-tax, pre-tip amount on the invoice. Gingr uses it for "Split Tips Based on Percent of Transaction Subtotal?"

How Gingr Splits Tips by Percent

Gingr divides the combined dollar total of services completed per specialist by the Invoice Subtotal. This gives the percent of the invoice subtotal assigned to the specialist. Gingr then multiplies that percent by the tip amount.

For example, an invoice subtotal is $375. Two $25 services are assigned to Groomer A. The invoice has a $45 tip.

• $50 (services) ÷ $375 (invoice subtotal) = 13.33%
• 13.33% × $45 tip = $6 goes to Groomer A. You can assign the remainder to general staff if you chose that option.

Refunded Tips

A green bar above the Line Item Tips Details section shows any refunded tips after you generate the report. The Tip Refund Amount column shows refunded tips. The Tip Refund Date column shows the refund date. If tips were refunded in the date range, a Line Item Tip Refund Details section shows at the bottom of the report and in exported versions.

Related Articles

• Open Line Items Topic Outline