Set Up Open Line Items for Tips

Open line items can be used to assign tips to specific users in your system, especially in cases where you are not assigning specialists or where more than one specialist is involved. These options are not seen by customers upon check out and can only be manually added by staff in the cart.

Navigate to Left-hand Navigation: Admin » Open Line Item Types. Use the Field Guide in our article Open Line Items for Tips Field Guide to set up an open line item specifically for a tip.

Use Open Line Items for Tips

1. When checking out in the cart, you will find a section at the top of the cart for Open Line Items. Click on the Open Line Items drop down menu to view and select the Groomer Tip that you have created.
   
   
   
   
2. Select the correct open line item, optionally enter a description, and enter a positive number tip amount.
   
   
3. Press the + button, and the tip will be added to the cart.
   
   
   
   
4. Continue checking out as usual.

Related Resources

• Open Line Items for Tips Field Guide Reference
• Open Line Items Topic Outline
• Set Up Open Line Items How-To
• Open Line Item on Tips Report Reference
• Enable Open Line Items in System-Wide Settings How-To
• Tips Report Reference
• Set Up Tips Using Gingr Payments How-To
• Set Up Tips Using CardConnect How-To