If you use integrated credit card processing, it is possible to collect tips on transactions easily. If your facility uses a terminal, it will streamline your tip collection process as the customer may be able to be prompted to tip while running a transaction. Prompting customers to tip discreetly while paying on a terminal can boost revenue, so we encourage you to enable these settings by following the instructions above for either processor. 

If you use CardConnect, you can select up to 4 tip options. Additionally, you can prompt tips on the terminal regardless of if the card is present by connecting to the terminal during checkout. 

In terms of reporting and paying out these tips, tips added via the terminal during an appointment-based service are assigned to the specialist who performed the service on the Tips Report. For example, an $80 groom service with a $10 tip via the card reader results in the $10 tip assigned to the groomer. The Tips Report can be customized depending on your process, so please see our article on the Tips Report for more information. 

Tips Using CardConnect

1. Navigate to Admin >> Credit Card Processing.
   
   
2. Scroll down to see the CardConnect Tip Amounts. You can enter up to 4 percentages total. If you enable Custom Tips, only enter 3 percentage amounts.
   
   
3. At the bottom of this page you will see various toggles for CardConnect, including Custom Tip Amount and Show Tip Bubbles:

Related Resources

• Tips Report Reference
• Set Up Tips Using Gingr Payments How-To
• Set Up & Use Open Line Items for Tips How-To