Summary

This guide covers best practices for setting up appointment-based and scheduled services, such as grooming. It helps your facility run these services well.

What This Does

Appointment-based and scheduled services matter to pets' well-being and happiness. The guide covers service setup, specialist schedules, and service options. It also covers grooming packages, scheduling techniques, and common questions. Following these practices helps your facility give each pet a good experience and builds client loyalty.

Before You Begin

Keep these points in mind when you set up appointment-based services:

• Use the Reservation Type like a category. Give appointment-based reservation types high-level names, such as "Full Service Grooming" or "Spa Services." Set the rate to $0.
• Connect Additional Services to these reservation types. The services hold the price and scheduling information. Give them descriptive names, such as "Full Service Grooming | Small," "Full Service Grooming | Medium," "Spa | Full Groom," or "Spa | Bath & Brush."
• Use Service Options for add-ons connected to Additional Services, such as "Specialty Shampoos," "Handling Fees," or "Treats."

Video Tutorial

Topics

• Create Grooming Reservation Type How-To
• Set Up Grooming Services How-To
• Set Rates for Grooming Services How-To
• Set Up Grooming Add-Ons How-To
• Set Rates for Grooming Add-Ons How-To