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Appointment-based and scheduled services play a pivotal role in the well-being and happiness of pets, and at Gingr, we understand the importance of providing top-notch services to your customers. Our "Gingr Appointment Based/Scheduled Services Best Practices" guide is designed to lead pet care facilities in optimizing their appointment based/scheduled service operations, ensuring both efficiency and excellence.
This comprehensive guide covers essential aspects of the service setup, including best practices for configuring services, managing specialist schedules, and implementing effective service options. Additionally, it offers insights into grooming packages, scheduling techniques, and frequently asked questions to address common concerns and streamline operations.
By following these best practices, your facility can deliver exceptional experiences that cater to the unique needs of each pet, fostering satisfaction and loyalty among your clients.
Before You Begin
When it comes to setting up appointment-based services, we will have to consider a few things:
- The Reservation Type will be used more like a category. When creating appointment based reservation types, give them high-level names like "Full Service Grooming" or "Spa Services". Be sure the rate is set to $0.
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Additional Services will then be connected to these reservation types. These services will hold price and scheduling information. Services should have a descriptive name such as “Full Service Grooming | Small”, “Full Service Grooming | Medium”, “Spa | Full Groom”, “Spa | Bath & Brush”, etc.
- Use Service Options to add additional offerings (Add-On's) connected to Additional Services such as "Specialty Shampoos", "Handling Fees", "Treats", etc.
Video Tutorial
Topics
- Create Grooming Reservation Type How-To
- Set Up Grooming Services How-To
- Set Rates for Grooming Services How-To
- Set Up Grooming Add-Ons How-To
- Set Rates for Grooming Add-Ons How-To
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