Customer Hasn’t Paid & Owes (How-To)

Article Details

Summary

If a customer's charges are valid but they have not paid, apply a payment. For more ways to pay, including adding an owner's full balance to the cart, see Invoices and Shopping Cart.

Steps

  1. Open the invoice and select the green Apply Payment button at the top right. Gingr takes you to the cart. You can also add a balance to the cart from the owner profile.
  2. Review the charges, then select Check Out with Payment.
  3. Choose the payment method in the payment window.
  4. Complete the checkout. The invoice closes to show that nothing is due.

Apply Payment button on an invoice and the cart.

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