Summary

If a customer does not owe the remaining balance, apply a payment to close the invoice. You can use the Admin Credit Comped payment method, or create a new payment method for these cases.

Steps

1. Open the invoice and select the green Apply Payment button in the top right. Gingr sends you to the cart.
2. Review the charges and select Check Out with Payment.
3. In the payment pop-up, choose Admin - Credit Comped. To create a new payment method for these cases instead, go to Left-hand Navigation: Admin » Payment Methods and select Add.
4. Finish checkout. The invoice is now closed to show that nothing is due.

   

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