Summary

Slots are a flexible way to set a groomer's capacity and book grooming by how much work each pet needs. Slot-based appointments are for specific dates but not specific times.

What This Does

The slots system replaces booking appointments at specific times for set lengths of time. Slot-based appointments do not need a set time on the specialist calendar.

Before You Begin

• Your slot system does not need to be perfect at first. You can easily add or remove slots for a specialist on any day, and change how many slots a pet needs for a service. The person booking can adjust on the calendar based on what is already booked. If a specialist is full, you can quickly remove extra slots.
• Consider making a reference sheet for your receptionist. It can list the number of slots needed for each combination of breed, weight, coat type, or service type.
• With the new version of the New Appointment page, you can assign a drop-off and pick-up time to a slot-based appointment. The hours you can choose default to the reservation type's hours of operation. On the facility calendar, slot-based appointments have their own section at the top of the specialist's column.
• A specialist can have a mix of time-based and slot-based services. For example, haircuts can be time-based while a la carte services are slot-based. Different specialists can book the same service type differently. One specialist cannot have the same service as both slot-based and time-based.

Topics

• Manage Appointment Availability How-To
• Book Slot-Based Appointments from New Appointment Page How-To
• Book Slot-Based Appointments from Legacy Appointment Page How-To
• Reschedule Slot-Based Appointments How-To
• Slot-Based Appointments Aren’t Showing as Available Troubleshooting