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Slots are a flexible way of setting a groomer’s capacity and booking grooming appointments according to how much work they require. The slots system is used instead of booking appointments at specific times with specific durations. Slot-based appointments are created for specific dates, but do not have to be set at a specific time on the specialist calendar.
Before You Begin
- In the beginning, you don't have to make your slot system perfect because it is easy to increase or decrease the number of slots a specialist has on any given day, as well as the number of slots any particular pet requires for their service. Whoever books the service can easily handle all of this on the calendar and make adjustments according to what is already booked and the specialist's requests. If you determine a specialist is full for the day, you can quickly remove any excess slots.
- You may consider creating a reference sheet for your receptionist to refer to when making and accepting appointments. This may include a chart based on breeds, weights, coat type, and/or service type that specifies the number of slots required for any given combination of factors.
- Slot-based appointments can have a drop off and pick up time assigned to them when creating the reservation with the new version of the New Appointment page. The hours that can be selected will default to the reservation type hours of operation. On the facility calendar, slot-based appointments have their own section at the top of the specialist's column.
- Any given specialist can have a mix between time-based and slot-based appointments for different services. It is possible for example to book time-based hair cuts while a la carte is slot-based. It is also possible for one specialist to have a given service type as time-based while a different specialist has that same service slot-based. It is not possible for a single specialist to have a particular service both slot and time-based.
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