Article Details
Summary
A specialist may work a recurring schedule but have different availability on one date, such as a shorter day or a day off. You can override their recurring schedule for specific dates.
Steps
- Find the shift to change and select it to open the Edit Shift pop-up.
- Change, add, or remove start and end times (or slots).
- Set Apply to All Future Shifts to No so the change applies only to this date.
- Select the red X next to a time block to delete it for this date.
- Select Save.
Examples
Alex Is Unavailable for the Entire Date
Alex usually takes appointments for "Grooming Services | Full Service Groom" on Thursdays. On December 6th, she needs the day off. Edit Alex's shift and remove the shift for only December 6th.
Important: An orange exclamation point marks days where you removed a recurring schedule to make a specialist unavailable. Select it to remove the override and restore the recurring schedule.
Alex Needs a Break in the Middle of the Day
If a specialist needs a break from 12 PM to 1 PM and normally works 9 AM to 5 PM, set up two overrides for the time they are available.
Alex Works Different Hours for One Day
Alex usually works 9 AM to 5 PM but will work 9 AM to 6 PM for one more appointment. Add an override for the new availability.
Alex Works on a Day They Normally Do Not
Alex does not usually work Saturdays but will be available one Saturday. Add a new shift for that date and set Apply to All Future Shifts to No.
Alex Leaves Early on One Date
Alex usually works 9 AM to 5 PM but must leave at 2 PM on this date. Edit her shift for that date and set Apply to All Future Shifts to No.
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