Why aren't my time-based appointments showing as available?

There are several reasons that a time spot may not show as available:

• The specialist is fully booked for that time spot.
  
  
• From the Manage Schedules page, the time spot is not long enough for the duration of the service type. Please increase the time window to accommodate for the service length.
  
  
• There is a Facility Calendar block on that specialist's day.
  
  
• The specialist is booked for a Group Class that spans the selected time.

Please reach out to Gingr Support from the ? icon in your app banner if none of these factors apply and your appointments are still not appearing as available.

Related Resources

• Add a User to the Manage Schedules Page How-To
• Set Up Time-Based Specialists How-To
• Set Up Slot-Based Specialists How-To
• Set Commission and Customer Portal Settings How-To
• Assign a Specialist to Multiple Services How-To
• Deactivate a User How-To